Frequently Asked Questions
Answers to what clients ask us most, grouped by topic — if yours isn't here, reach out and we'll answer directly.
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These questions are grouped from what we hear most often across calls, WhatsApp and site visits — covering products, pricing, AMC, networking, CCTV, cloud, web services, software, payments, delivery and support.
Why Choose Princes Technologies
Where Technology Meets Trust — the reasons our clients renew their AMC year after year.
Trust & Transparency
Founder-led company with upfront quotes, genuine parts and no hidden AMC clauses.
Certified Brand Partners
Authorized to sell and service Dell, HP, Lenovo, Cisco, Sophos and more.
Local, Rapid Response
Based in Saroornagar with engineers who reach most Hyderabad locations same-day.
AMC-Backed Support
Every install can be covered under an Annual Maintenance Contract, not a one-time job.
Transparent Pricing
Itemized quotes with no last-minute add-ons — what we quote is what you pay.
300+ Businesses Supported
Hospitals, schools, corporates and government offices already rely on us.
Industries We Serve
Brands We Work With
Frequently Asked Questions
We primarily serve Hyderabad, with coverage extending to Vijayawada and Warangal.
We have been operating for 8+ years, supporting 300+ businesses.
Yes, every refurbished laptop and desktop carries a minimum 6-month warranty, extendable via AMC.
Yes, all new hardware and software is sourced through authorized distribution with full manufacturer warranty.
Every unit goes through hardware diagnostics and a fresh OS installation before sale.
Yes, we offer a free demo/inspection before purchase, especially for bulk orders.
Yes, institutional and bulk orders (10+ units) typically qualify for volume pricing.
Yes, every engagement starts with a written, itemized quote before work begins.
Warranty covers manufacturer defects; AMC covers ongoing maintenance, support response times and preventive visits.
Yes, after a brief inspection we can take over AMC for existing hardware from any vendor.
Yes, a site survey usually identifies the access points needed to eliminate dead zones.
Yes, CAT6 structured cabling with proper containment and labeling is part of our networking service.
Most single-shop setups need 4–8 cameras; we confirm the exact count during a free site visit.
Yes, mobile app access is configured as part of every CCTV installation.
Yes, we handle migrations between Gmail, Microsoft 365, Google Workspace and on-premise Exchange.
We schedule cutovers to minimize disruption, typically outside business hours.
A typical 5–8 page corporate website takes 2–3 weeks from content finalization to launch.
Yes, hosting and domain registration can be bundled with website design or handled independently.
Yes, all software is sourced through authorized channels and activated under your organization's name.
We accept cash, UPI, bank transfer and cheque.
Installation and configuration is included as standard for networking, CCTV, servers and most hardware purchases.
Defective units are replaced or repaired under warranty at no extra cost — contact us within 48 hours of delivery.
In many cases yes — we attempt data recovery as a first step before recommending drive replacement.
Email princestechnologies@gmail.com with your resume or vendor details, or use the contact form below.
What Our Clients Say
"Princes Technologies rewired our entire network and set up CCTV across 3 branches without a single day of downtime. Their AMC team is genuinely responsive."
Ravi Kumar
Facilities Head, Diagnostic Chain"We bought 40 refurbished laptops for our computer lab — every unit arrived clean, tested and under warranty. Saved us nearly 40% versus new."
Sunitha M.
Administrator, Private School"From firewall deployment to Microsoft 365 migration, they handled our entire IT overhaul. Straightforward pricing, no surprises."
Anil Varma
IT Manager, Manufacturing UnitFrom Our Blog
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Prefer to speak directly? Call, WhatsApp or email us — our Saroornagar office is open 6 days a week.